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WHAT OUR PATIENTS SAY ABOUT THEIR REMOTE CONSULTATION

Frequently Asked Questions

  • Are your online doctors qualified?

    We follow a strict verification process for every doctor providing online medical services on HRU. Our team manually verifies necessary documents, registrations, and certifications for every doctor.

  • Online doctor consultation or online medical consultation is a method to connect patients and doctors virtually. It is a convenient and easy way to get online doctor advice using doctor apps or telemedicine apps or platforms, and the internet.

  • In the unlikely event that an online doctor does not respond, you will be entitled to a 100% refund.

  • Starting an online doctor consultation is very simple on HRU. Follow these 4 simple steps: • Search a Doctor you would like to consult • See if Doctor offers remote consult • Book a remote consultation appointment from the available time slots. • Get a digital prescription. Free follow up in 5 days.

  • The privacy of our patients is critical to us, and thus, our doctor only call you on what's app directly and have a 1 on 1 conversation.