We follow a strict verification process for every doctor providing online medical services on HRU. Our team manually verifies necessary documents, registrations, and certifications for every doctor.

Online doctor consultation or online medical consultation is a method to connect patients and doctors virtually. It is a convenient and easy way to get online doctor advice using doctor apps or telemedicine apps or platforms, and the internet.

In the unlikely event that an online doctor does not respond, you will be entitled to a 100% refund.

Starting an online doctor consultation is very simple on HRU. Follow these 4 simple steps: • Search a Doctor you would like to consult • See if Doctor offers remote consult • Book a remote consultation appointment from the available time slots. • Get a digital prescription. Free follow up in 5 days

The privacy of our patients is critical to us, and thus, our doctor only call you on what's app directly and have a 1 on 1 conversation.